Terms of service
Terms of service
Effective date: October 30, 2026
1. About these terms
ommremedies.com (the "Site") is operated by omm remedies, Long Beach, California ("we", "us", "our"). By using the Site or placing an order, you agree to these terms and to our Refund policy, Shipping policy and Privacy policy. If you don't agree, please don't use the Site.
2. Eligibility
You must be at least the age of majority where you live to place an order, or have the permission of a parent or guardian.
3. Our products
Our products are topical cosmetic products for external use only. Follow the directions on the label, patch test before regular use, and review the ingredient list if you have allergies or sensitive skin. If you are pregnant, nursing, taking medication or have a medical condition, consult your physician before use. Information on the Site is general information, not medical advice, and our products are not intended to diagnose, treat, cure or prevent any disease.
4. Prices and availability
Prices are in US dollars and may change without notice. We try to describe and show products accurately, but colors, packaging and natural variations in handmade products may differ slightly. We may limit quantities, discontinue products, and correct errors in prices or descriptions at any time, including after an order is placed. If we cancel an order because of an error, we'll refund you in full.
5. Orders and payment
Placing an order is an offer to buy. We may accept, decline or cancel any order, including orders that appear fraudulent or intended for resale. Payment is collected at checkout through Shopify and our payment processors. You agree to provide current, complete and accurate purchase and account information.
6. Shipping and returns
Shipping and returns are covered by our Shipping policy and Refund policy.
7. Accounts
If you create an account, you're responsible for keeping your login secure and your information up to date, and for activity under your account.
8. Reviews and content you send us
If you submit a review, photo, comment or other content, you give us a non-exclusive, royalty-free permission to use, display and reproduce it in connection with our business. Your content must be truthful and must not be unlawful, offensive or infringe anyone's rights. We may remove content at our discretion.
9. Intellectual property
The omm remedies name, logo, product names, photos, text and other Site content belong to omm remedies or its licensors and may not be copied or used without our written permission.
10. Prohibited uses
You may not use the Site for any unlawful purpose; to interfere with its security or operation; to upload viruses or malicious code; or to scrape, copy or resell Site content.
11. Third-party links and services
The Site may link to or rely on third-party websites and services. We're not responsible for their content or practices, and your use of them is at your own risk.
12. Disclaimer
To the fullest extent permitted by law, the Site and our products are provided "as is" and "as available", without warranties of any kind, express or implied. We don't guarantee specific results; individual experiences vary.
13. Limitation of liability
To the fullest extent permitted by law, omm remedies is not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product that gave rise to the claim.
14. Indemnification
You agree to indemnify and hold harmless omm remedies from claims, losses and expenses arising from your breach of these terms or your misuse of the Site.
15. Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.
16. Changes to these terms
We may update these terms by posting a new version on this page. Changes apply to orders placed after they are posted.
17. Contact
Questions about these terms: emma@ommremedies.com.