Privacy policy
Privacy policy
Effective date: October 30, 2026
This privacy policy explains how omm remedies ("we", "us", "our") collects, uses and shares personal information when you visit or make a purchase from ommremedies.com (the "Site"). omm remedies is a small business based in Long Beach, California. Questions about this policy: emma@ommremedies.com.
Information we collect
Information you give us: your name, email address, phone number, shipping and billing addresses, order details, and anything you send us through our contact form or by email. Payments are handled by Shopify and our payment processors; we do not see or store your full card number.
Information collected automatically: when you use the Site, we and our service providers automatically collect information such as your IP address, browser and device type, pages viewed, referring website, and how you interact with the Site. We collect this using cookies, pixels and similar technologies.
How we use your information
To process, ship and deliver your orders and send order and shipping updates
To respond to your questions and provide customer service
To prevent fraud and keep the Site secure
To understand how the Site is used and improve it
To send marketing emails, if you have signed up for them. You can unsubscribe at any time using the link in any marketing email
To comply with legal obligations
How we share your information
We share personal information with service providers that help us run our business, including:
Shopify, which hosts our online store
Payment processors, which process your payments
Shipping carriers, such as USPS, UPS and FedEx, which deliver your orders
Email marketing providers, which send our newsletters and order emails
Analytics and advertising providers, which help us understand Site traffic and show relevant ads
We may also share information when required by law, to protect our rights or the safety of others, or in connection with a sale or transfer of our business.
Cookies
Cookies help the Site work (for example, remembering your cart) and help us understand how the Site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.
Your California privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act, gives you the right to:
Know what personal information we collect, use and disclose, and request a copy of it
Request that we delete your personal information, subject to certain exceptions
Request that we correct inaccurate personal information
Opt out of the "sale" or "sharing" of your personal information, including for cross-context behavioral advertising
Limit the use of sensitive personal information (we do not use sensitive personal information for purposes that require this right)
Not be discriminated against for exercising any of these rights
We do not sell personal information for money. Some advertising and analytics cookies may be considered a "sale" or "sharing" under California law. You can opt out on our Your Privacy Choices page, or by turning on a Global Privacy Control (GPC) signal in your browser, which we honor.
To make a request, email emma@ommremedies.com. We will need to verify your identity before responding, and we aim to respond within 45 days. You may use an authorized agent to make a request on your behalf.
Other US states also give their residents similar privacy rights. Wherever you live, you can contact us to ask about, correct or delete your personal information.
Data retention
We keep personal information only as long as we need it for the purposes described above, including to meet legal, tax and accounting requirements.
Security
We use reasonable measures to protect your personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date above.
Contact us
Email emma@ommremedies.com. omm remedies, Long Beach, California.